Every day, a military of nearly four million drivers offer 16 million rides and deliveries internationally for Uber, according to numbers the agency provided in advance of its large IPO.
Those drivers meet all kinds of passengers, each the coolest and the awful.
In latest months, Business Insider has spoken to greater than twenty drivers for each Uber and Lyft (as well as different apps, such as Via) to find out about their revel in running at the platform.
Together, these established drivers have furnished more than 10,000 rides at the Uber and Lyft apps. Business Insider is publishing only their first names and standard work region for you to allow them to hold their privacy.
Every motive force we spoke to has had issues with impolite or smelly passengers, and guidelines are often few and ways between, regardless of the addition of a tipping characteristic into the Uber app about years in the past. Still, our interviews display a place of business it really is highly bendy round a motive force’s busy time table, and immediate payments are a huge plus for folks that want the money speedy.
Noxious smells easily crowned the list, with nearly each unmarried motive force complaining approximately smelly food odors
“You get to consume your takeout while you get domestic, but the odor can linger into the following trips,” Michael, who drives for Uber in Virginia, stated in an interview. “It’s no longer a huge deal, however, if it is something sturdy it can be disturbing. It’s also awful after I’m hungry.”
Then there may be the problem of crumbs. No one desires to get right into a dirty vehicle, and drivers do not need to take time out in their day to smooth up once you.
Another driver, Matt from Wisconsin, stated he does not mind going via power-via home windows for passengers if they ask, however on one situation: “I tell them, we are able to actually visit Taco Bell or KFC of anything, however, you need to wait to open it until I drop you off.”
Food smells are a rely on personal choice in most cases, however, the smell of marijuana — or even the belief of — can purpose even larger complications for a driver.
“If you smell like weed, I have to air out the automobile earlier than selecting up the next individual,” Mahmoud, who drives in Los Angeles, said. “I do not care always, but I ought to guard myself. The man or woman who receives in next could whinge or say I became driving underneath the effect.”
Other drivers have complained that a grievance by way of a rider that the auto smells like marijuana, or that the driver could be using underneath the effect, can get them automatically eliminated from the Uber platform briefly. These can normally be resolved quickly, however, can nevertheless motive a sudden interruption in someone’s income.
“I’ve had this appear to me too many times to depend,” said Toni, who drives in New York.